Give a portion of your time to make a lifetime of difference

Volunteers are at the heart of Waypoint and many of our events and services depend on their support. If you're interested in dedicating some of your time to one of the opportunities below, fill out our volunteer application indicating your area of interest and schedule and a member of our team will reach out to you!

Editable volunteer application. 

Take a look at our list of current volunteer opportunities

Intermittent needs:

Food Pantry Support: Help us by sorting non-perishable food items and personal hygiene products. The need for volunteers is based on the amount of donations Waypoint receives. Opportunities are available Monday-Friday between 9:00 a.m. and 5:00 p.m. Volunteers must be at least 16-years-old.

Daytime Resource Program Volunteer: Support reception services and general program components of Waypoint's Daytime Resource Program. Duties include: 

  • Greeting and welcoming individuals
  • Signing individuals into program for services or to meet with staff
  • Filling hygiene supply requests
  • Restocking supply areas
  • Supporting individuals in connecting them to community resources
  • Phone management

Opportunities are available from 12:00-4:00 p.m. Wednesday, Thursday, and Friday. Training is provided, and volunteers must be at least 18-years-old.

Ongoing Daytime Resource Program/Housing opportunities:

Madge Phillips Center Shelter Volunteer Assistant: The Madge Phillips Center is seeking volunteers to support emergency shelter staff. Principle duties and responsibilities include:

  • Maintain confidentiality and security of the shelter environment without compromise at all times in accordance with the Waypoint Confidentiality Policy
  • Field and respond to phone calls by collecting data on calls for emergency shelter, providing information and referrals, taking messages, and providing a triage screening to callers for admission to emergency shelter programs throughout the community
  • Provide non-judgmental support to residents in shelter
  • Document in shelter logs at stated intervals, according to Waypoint record keeping procedures, supporting maintenance of daily logs in the emergency shelter
  • Assist shelter staff with program components as assigned
  • Restock supply areas
  • Cleaning tasks within shelter bedrooms and common areas of the facility

Volunteers must be at least 18-years-old and arrangements can be made to accommodate your schedule.

Deep Cleaning of Madge Phillips Center Shelter: Invite your friends or colleagues and sign up to deep clean the Madge Phillips Center Shelter. It’s a great team building exercise! We will provide everything you need to make our shelter sparkle and shine. Opportunities can be arranged to fit your schedule, and  volunteers must be at least 16 years-old.

Domestic Violence Victim Advocacy & Support: Waypoint, the Comprehensive Domestic Violence Victim Service provider serving Benton, Black Hawk, Buchanan, Delaware, Dubuque, Jones and Linn Counties, is looking for volunteers to assist individuals experiencing controlling, abusive partners. Ideal candidates are non-judgmental, compassionate, encouraging, and empowering. After passing an initial interview, a free 32 hour training session must be completed. Volunteers must be at least 18-years-old.

Volunteers may support victims:

  • In medical and legal settings, providing emotional support, information, resources, and further assisting victims in navigating the legal and medical system; medical advocacy requires being on-call for emergency room response
  • Over the phone, providing emotional support and resources/referrals during business hours
  • In individual and group settings

Event volunteer needs:

Waypoint Wonderland: Waypoint Wonderland is an event for our clients which provides holiday gifts to families served at Waypoint who are living in poverty, are homeless, or are victims of domestic violence. Volunteers will help sort toys and donated items, shop for and distribute toys to families, and wrap toys for our clients. Time of need: November-December

Ride 4 Youth: Ride 4 Youth is bike ride throughout the corridor supporting Waypoint and United Action for Youth in Iowa City! Volunteers are needed to help with all aspects of the day’s activities.
Time of need: May

Gentleman Events: Waypoint developed the Gentleman Campaign in an effort to spread awareness about ending domestic violence in the communities we serve. The Gentleman Campaign consists of bike nights, t-shirt sales, bowling nights, Gentleman Day, and the Gentleman Ride. Volunteers may be required to be at least 21-years-old due to proximity to alcohol at some events.
Time of need: September-October

Other ways to support Waypoint:

Coordinate a Donation Drive: Coordinate a donation drive at your workplace, civic group or church. Waypoint relies on community donations of non-perishable food and toiletries throughout the year and new toys, games and holiday gifts during the months of October-December. Donations are accepted at Waypoint (318 5th Street SE), 8:00 a.m.-5:00 p.m. Monday-Friday.

May Baskets for the Homeless: Waypoint encourages groups, families and individuals to come together for a cause each spring. With May Baskets for the Homeless, you can help an individual or family in need by gathering personal hygiene and feminine items or by making a monetary donation. These donations will help women and children temporarily living in the shelter and families living in severe poverty. Donations are accepted at Waypoint (318 5th Street SE), 8:00 a.m.-5:00 p.m. Monday-Friday.

Welcome Baskets for those Exiting Homelessness: Help Waypoint fill Welcome Baskets with basic household necessities for those in need. Welcome Baskets are given to individuals and families exiting the shelter system and entering into their own permanent housing. These baskets are filled with items such as: cleaning supplies, dishes, laundry soap, shower curtains, towels, etc. Donations are accepted at Waypoint (318 5th Street SE), 8:00 a.m.-5:00 p.m. Monday-Friday.

Become a Waypoint Ambassador
Become part of a local non-profit organization that values community trust, individual’s worth and dignity, diversity, and integrity. As an ambassador for Waypoint, you will be responsible for managing Waypoint’s image throughout the community and your campus while executing campus activities on behalf of the organization to develop and maintain support from the community.  You will be responsible for generating excitement and interest in Waypoint through existing student networks, clubs, and organizations, creating a philanthropic community and developing a long-lasting partnership between the school, its students, and Waypoint. Ambassadors must be able to commit to one academic year, and hours can be arranged to fit your schedule.

Read the full description of responsibilities, desired skills, and what you'll gain by becoming a Waypoint Ambassador.

See the Waypoint Ambassador flyer.

Leave your mark on the community through an internship

Gain valuable skills and experience while making a difference in the community! Check out all of our internship opportunities.

Brittany Appleton.JPGFor additional information or inquires about volunteer/support programs at Waypoint, contact Brittany Appleton at or 319.365.1458, ext. 6118.

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