REMOVING THE BURDEN OF FINDING SHELTER AND HOUSING SERVICES
If you are experiencing a housing crisis, please call Waypoint's Shelter Service Line at 319.366.7999 or call the Balance of State 24 Hour Call Center at 1.833.739.0065. To reduce your wait time on the phone, you can also enter your contact information into our online portal by clicking this link: https://ICA.formstack.com/forms/call_center_portal
Serving as the central point of contact for homeless and housing services in Linn, Benton, and Jones Counties. Waypoint's Centralized Intake Program simplifies access to the resources needed to resolve the household's housing crisis. Every year, nearly 3,000 individuals are supported by this program.
To receive services, individuals or households experiencing a housing crisis can visit Waypoint Monday-Friday 8:00 a.m.-5:00 p.m. or call the 24/7 Shelter Services Line at 319.366.7999. Waypoint staff will assess housing needs and identify appropriate openings at emergency shelters and/or give referrals to other organizations.
Waypoint connects homeless households with local shelters. Each of these shelters supports a different demographic of households impacted by homelessness. The shelters include: