Making accessing homeless and housing services simple

Serving as the central point of contact for homeless and housing services in Linn, Benton, and Jones counties, Waypoint's Centralized Intake makes it easy for individuals in crisis to access the appropriate resources needed to resolve a housing crisis. All an individual has to do is come to Waypoint Monday-Friday 9 a.m.-5 p.m. or call Centralized Intake anytime 24/7 at (319) 366-7999 and our staff will determine their housing need and find the right openings at emergency shelters and/or send referrals for openings via a common database for local shelters.

Waypoint connects homeless households the following shelters:

  • Willis Dady Emergency Shelter
  • Madge Phillips Center Shelter
  • Family Promise of Linn County
  • St. John of the Cross Catholic Worker House
  • Mission of Hope

Each of these shelters supports a different demographic of households impacted by homelessness.

Last fiscal year, Waypoint served 3,138 individuals with Centralized Intake to find an open shelter bed.

Be a part of helping individuals navigate housing resources

Play an important role in connecting individuals with services tailored to their unique housing crises by volunteering for the Homeless and Housing Department. Duties include:

  • Supporting individuals in connecting them to community resources
  • Phone management

Training is provided. See our volunteer opportunities for more information. 

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