Waypoint Impact: Pre-Pandemic to Now
The COVID-19 pandemic had a profound impact on Waypoint, intensifying existing vulnerabilities for individuals experiencing housing instability, poverty, abuse, or child care disruptions, while placing immense strain on our lean budget and frontline staff. Although pandemic-related funding has ended, the demand for our services remains high, stretching our resources and underscoring the need for efficiency, diversified funding, and strong staff support.
Take a look at the booklet below that highlights key trends from the pre-pandemic period (FY19: July 1, 2018-June 30, 2019) to today (FY25: July 1, 2024-June 30, 2025), including client numbers, revenue shifts, and program-specific data.
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Service Enterprise Certification
The national initiative created by Points of Light is described Service Enterprise as a program that “strengthens the capacity of nonprofits to fundamentally leverage volunteers and their skills to address community needs,” which is exactly what Waypoint needed to take the volunteer program to the next level.
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Maintaining Self Care for Critical Services
Mental health and self-care are critical to our staff at Waypoint, and a key component in how we empower more than 20,000 people each year. This month, I asked, and am honored to share, the self-care work that some of our staff members use to take care of their mental health: