Waypoint's volunteer/internship programs were temporarily suspended on March 11, 2020 due to the COVID-19 health crisis. Currently, Waypoint is seeking volunteers to clean and sanitize the Madge Phillips Center Shelter. All other volunteer opportunities will be placed on hold until January 1, 2021 as Waypoint evaluates the best way to continue serving the community while protecting the health and safety of our clients, staff, volunteers, and community members.

Training to volunteer with Waypoint's Domestic Violence Victim Services Program is tentatively scheduled for January 2021. 20 hours of online training must be completed prior to attending the in-person training.

If you have any questions or would like more information about either of the volunteer opportunities mentioned above, please contact Brittany at or 319.731.6118. Stay tuned for future opportunities and updates when we are able to welcome more volunteers.

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Waypoint's Volunteer Vision

Waypoint is committed to leveraging the strength and skills of community volunteers to support and empower people in crisis to move forward in their lives. By strategically utilizing volunteers, Waypoint will ensure that:

  • A variety of opportunities are available for community members to gain new or utilize current skills while supporting our mission;
  • Adequate training, support, and mentorship is offered;
  • Volunteers feel empowered to advocate for proactive solutions to end poverty, homelessness, and domestic violence;
  • And the community understands the value and impact of their work, our programs, and the services offered.


VolunteeR Opportunities      Internship Opportunities


Volunteer Testimonials

Joe, a volunteer with Waypoint's Domestic violence Victims Services Program, was able to use his experience from his Human Resources career to help clients. "In my career, I sought work that I felt was important and meaningful. I feel the same about my volunteer experience at Waypoint. I may be retired, but what I do at Waypoint is fulfilling, and I believe I can make a difference in the lives of the clients they serve."

Sheena, a volunteer with Waypoint's Housing and Homeless Services, truly enjoys getting to know staff and clients. "Volunteering at Waypoint has been a fantastic experience. Not only have I learned a lot about the programs available in the area, but more importantly, I have had the opportunity to meet some incredible individuals, both staff and clients. They have made my time here a wonderful experience."

Shanae, a student at Kirkwood Community College, decided to intern with Waypoint's Resource Development & Marketing Team in order to get real world experience before graduation. "I chose Waypoint over other local nonprofits because I love all the ways they support the community through all the different services, programs, and assistance that they offer. I personally care and relate to Waypoint's mission of inspiring people to move forward; this has been a piece of my personal mission statement for years. I want to make a difference with my life, and Waypoint has given me the opportunity to start making an impact in our community."

We're Here for you

For over 125 years, Waypoint has existed as a vital community resource for individuals in need.

Domestic Violence Resource & Support Line

800.208.0388 -or- 319.363.2093

Housing Services


KidsPoint Child Care


Survivors Program


Contact Waypoint

318 5th St SE
Cedar Rapids, IA 52401


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